Privacy Policy

Privacy Policy for https://freshairforpets.scoopsurge.com

Introduction

Welcome to freshairforpets! We are dedicated to providing an exceptional user experience while upholding the highest standards of privacy and data security. This Privacy Policy explains how we handle your personal information, ensuring transparency and compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy covers all aspects of our online presence, including our website at https://freshairforpets.scoopsurge.com, any associated applications, services, and products offered under the freshairforpets brand. However, please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This document outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with communications from freshairforpets, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data for different purposes, including but not limited to:

  • Account Information: User names, passwords, and account settings.
  • Payment Information: Credit card details, billing addresses, and payment history.
  • Financial Information: Bank account numbers (if used for direct transactions) and financial transaction records.
  • Purchase Information: Product ordering details, purchase frequency, and order history.
  • Mobile Device Identifiers: Unique device IDs, advertising IDs, and mobile network information.
  • Location Data: GPS coordinates and address data when using our location-based services.
  • Feedback: User reviews, ratings, and comments.
  • Social Media Information: Profile pictures, usernames, and content shared on social media platforms (if integrated).
  • Product Information: Product preferences, customization options, and usage patterns.

We collect this data through direct user input forms, interactions with our applications, and automated technologies, such as tracking pixels and cookies. Additionally, we may receive personal data from third parties who partner with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Essential for navigation and basic functionality.
  • Preference Cookies: Remember user preferences and settings.
  • Analytics Cookies: Track site usage, gather statistical data, and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

The retention period for personal data is determined by the purpose of collection and applicable legal requirements:

  • Data required for contract fulfillment or legal obligations is retained until the purpose is achieved.
  • Personal data related to marketing communications is kept for as long as you consent to receiving such communications.
  • We delete or anonymize data when it is no longer needed for the purposes specified, unless required by law to retain it for a specific period.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Employing encryption for data in transit and at rest.
  • Engaging secure third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 13 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit the use of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Object: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discrimination when exercising your data rights.

To exercise these rights or make any related inquiries, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any questions related to privacy, data protection, unsubscribe requests, or if you have any data-related concerns, please contact us:

  • Email: contact@freshairforpets.scoopsurge.com
  • Postal Address: Freshairpets Privacy Team, [Address], [City, State, ZIP Code]